• Indefo comes from the word “indefinite,” representing beauty that isn’t fixed, framed, or confined. The brand celebrates individuality—just like real pearls, each piece is naturally unique.

    Every necklace is handcrafted with intention, designed to feel personal, fluid, and timeless.

    Indefo is elegance that evolves with you — unique, unframed, and defined only by you.

  • Yes — every Indefo piece is part of a limited edition collection. Our designs rotate regularly to keep the selection fresh and to create a sense of rarity and individuality, giving each necklace a one-of-a-kind feel.

  • For people: Yes — we use genuine freshwater pearls, each naturally one-of-a-kind in its shape, tone, and luster.
    For pets: No — dog necklaces feature high-quality acrylic pearls, designed to be lightweight and suitable for an active dog’s lifestyle.

  • Yes. Indefo dog necklaces are made with lightweight acrylic pearls and soft finishes for comfort. They are not toys, and dogs should be supervised while wearing them.

  • No — these are decorative necklaces, not collars. They are not designed for leash attachment or pulling.

  • We offer Extra Small (18-22cm), Small (22-30cm), Medium (31-38cm), and Large (39-47cm) to fit a range of dog breeds and neck measurements.

  • Use a soft measuring tape around the base of the neck where a collar would sit.
    Make sure you can comfortably fit two fingers under the tape.
    Choose the size that matches your dog’s measurement.

    You can watch how to measure your dogs neck guide video here

  • Once you have selected the correct size, the necklace can be adjustable using sliding knots. Pull the nots together to widen the necklace for easy placement, then gently pull them apart to achieve a secure and comfortable fit.

  • Yes — acrylic pearls are durable for normal daily movement. However, they are not designed to withstand chewing or rough play.

    • Avoid perfumes, oils, lotions, and hairspray.

    • Wipe pearls gently with a soft cloth after wearing.

    • Store them separately to prevent scratches.

    • Keep away from water and harsh cleaners.

    • Wipe gently with a soft, damp cloth.

    • Do not submerge in water.

    • Keep away from chewing or strong pulling.

    • Store in a dry place.

  • Non-custom items in new, unworn condition, with all original packaging, may be returned within the 14-day cooling-off period under UK consumer law.

    Please note:

    • Personalized items cannot be returned unless they arrive faulty.

    • Return shipping costs are the customer’s responsibility unless the item is faulty.

    • Exchanges for dog necklace sizes are welcome if the item remains unworn and in perfect condition.

  • All pieces are made to order, so please allow up to one week for creation.
    Shipping times vary based on your location and carrier.

  • We offer limited personalization options:

    • Dog necklaces can be personalized with charms (initials, decorative charms, etc.).

    • Human freshwater pearl necklaces are not customizable, as each piece is crafted to preserve the integrity of natural pearls.

    • For specific custom requests, feel free to contact us before placing your order.